Storage Solutions

How Does Self Storage Work?

man leaning on boxes outside self storage

Self-storage is a convenient solution for finding a place for belongings you don't have room for. It is an extension of your home, office, shed, attic, or basement – but in a facility designed to keep your items safe and secure offsite.

Self-storage units and lockers like the ones we offer at Stop & Stor are becoming increasingly popular for people who are moving, decluttering, or who need a place to put seasonal items.

In this guide, we'll answer the question, "How does self-storage work?" and cover everything you need to know about how to rent storage space.

What is Self-Storage?

So, precisely what is self-storage? Self-storage involves renting a unit or locker and then filling it yourself with your belongings. You can put in pretty much whatever you like and choose a unit in a size that meets your needs.

Self-storage allows you to access your unit to add or remove items as needed. You can continue renting your unit for as long as you like, but make sure your payments are up to date to keep that option open.

The benefits of self-storage include the flexibility of month-to-month storage options, heightened security, accessible spaces, and options for both individuals and businesses. Some of the most common uses for self-storage are moving, seasonal storage, vehicle storage, and business inventory.

Why Use Self-Storage?

Renting a storage unit is convenient because we have many locations near your home with flexible access hours. Our storage facilities are highly secure with features that include gated access, 24/7, individual unit locks, and a live-in caretaker onsite.

People also ask, “How does self-storage work?” because they are looking for an affordable alternative to upgrading a living or office space. A month-to-month storage unit is a flexible solution tailored to short- or long-term needs, with various sizes and lease terms available.

How to Choose the Right Self-Storage Facility

One of the first things to consider before signing a storage unit rental agreement is location. Make sure your unit is conveniently situated near your home or work. Also, review the facility features available at your chosen location, such as climate control, 24-hour access, security measures, and drive-up access.

As you learn how to rent a storage unit, verify a storage company’s reputation by reading online reviews, checking ratings, and asking for word-of-mouth recommendations. It is also helpful to visit a storage facility in person to inspect the space and ensure it meets your standards.

Determining the Right Storage Unit Size

An essential aspect of how do storage units work is choosing the correct size. Popular sizes include 5x5, 5x10, and 10x10 units.

To determine the best size for your needs, take inventory of your items and consider the space available within the unit. Use our size guide or another online calculator to help you determine the best size for your belongings.

Types of Self-Storage Units

With month-to-month storage, there are a few different types to consider.

Indoor units tend to be more secure, allow convenient hallway access no matter the weather and are often climate-controlled. In contrast, outdoor units are more like garages without climate control but offer convenient drive-up access.

Climate-controlled units are ideal for sensitive storage items such as antiques, documents, and electronics. Specialty storage options are also available if you need to store your vehicle or wine bottles or have unique business needs.

The Rental Process: How to Rent a Storage Unit

Curious how to rent a storage unit? It’s as easy as 1-2-3-4!

Step 1: Research and Choose a Facility

Consider different facilities' locations, features, and unit availability during the research phase.

Step 2: Select Unit Size and Type

You should choose the size and type of unit you need based on your inventory and the size and sensitivity of your items.

Step 3: Decide How to Rent

You can reserve a unit online sight unseen or rent in person.

Online rentals are convenient and often allow for immediate 24/7 access. However, an in-person rental may be best for first-time renters or anyone who prefers to see the unit before they commit to it.

Step 4: Complete the Rental Agreement

You will need a few documents to sign a storage unit rental agreement, such as your ID and proof of address. Before signing, review the lease terms, access hours, payment schedules, and cancellation policies.

Moving In: What to Expect on Move-In Day

On move-in day, when renting a storage unit, look up directions to drive to the unit and ensure you have the necessary key codes and gate access. You’ll want to have the essential supplies on hand, such as packing materials and a lock.

Before moving in, review our tips to maximize your storage space. Stack items safely in your unit, and place frequently needed items in an accessible place. It's also important to establish a storage rental insurance policy before move-in day.

Payment and Insurance

How does self-storage work for payment?

With Stop & Stor, you can choose monthly billing or auto-pay, with easy online account management. You'll also need to pay for a storage insurance policy or provide proof of insurance that an existing policy covers rental units.

Some homeowners and renters insurance policies cover personal property you put in a storage unit. If not, you may purchase stored property insurance from your rental facility.

Do’s and Don’ts of Self-Storage

Here are some helpful pieces of storage unit advice to set you up for success with your rental.

Dos’s

•    Do use sturdy boxes and quality packing materials. 
•    Do clearly label all boxes. 
•    Do keep an inventory of items you store.

Don’ts

•    Don’t store flammables, perishable food, or other prohibited items. 
•    Don’t improperly stack items or overfill your unit. 
•    Don’t store items in a unit without insurance.

Tips for Choosing Climate-Controlled Storage

•    Consider if your items really need climate control. 
•    Compare the costs of standard vs climate-controlled units. 
•    Choose a facility with climate-controlled units currently available.

Frequently Asked Questions

What Happens if I Miss a Payment?

Payments are due on the first of every month. We offer a courtesy five-day grace period before charging a late fee on the sixth day of the month. After that, our late fee is minimal and reasonable.

How Secure are Self-Storage Units?

Stop & Stor has a state-of-the-art security program to protect your belongings. Our facilities have coded computerized entry, well-lit spaces, monitored video surveillance, and 24-hour onsite staff.

Can I access my unit 24/7?

For your convenience, Stop & Stor is open seven days a week during the following hours:

•    Monday-Wednesday, Friday: 8am-7pm (Elmhurst 7am – 7pm)

•    Thursday: 8am – 8pm (West Shore 8am – 7pm)

•    Saturday: 8am – 7pm (West Shore 9am – 6pm)

•    Sunday: 10am – 5 pm (West Shore 10am – 4pm)

What happens if my items are damaged or stolen?

Notify Stop and Stor about the incident, report it to the local police, and then contact your insurance company to file a claim. Your policy may allow you to recover compensation for stolen or damaged items.

Contact Us for Storage Unit Advice

Renting a storage unit can dramatically improve and simplify your life if you want to declutter, expand, transition, or move.

To take the next step in learning how does self-storage work, please browse our available units or contact us with additional questions.  


Established in 1980, Stop & Stor is a family owned and operated business that has become New York’s Self Storage Leader by offering cutting-edge facilities in the Bronx, Brooklyn, Queens, and Staten Island.

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